Update From JIRA

The "Update From JIRA" process allows you to retrieve information from JIRA and update your Microsoft Project plan. To use this function, select the tasks from the project plan you wish to update. You can select any number of tasks that you want ot have updated or you can select to have all tasks updated.

Note, any task marked with JIRAIGNORE as the issue ID will be excluded and skipped by this process.

  • Do not include tasks marked as 100% complete -  If Microsoft Project indicates that the task is 100% complete, it will be skipped during the processing of updating the issue in JIRA.
  • Automatically append new sub-tasks under their parent task - If this option is enabled, The Connector will add / append new sub-tasks that are found for a tasks that is being updated under its appropriate parent task. If this option is disabled, NO new issues will ever be added by this process. This allows you to control whether or not you want new tasks to be automatically added to your project plan.


You can use the navigation bar on the right side panel to perform the following actions:
- Goto Issue - This will take to JIRA so you can view the full issue before you perform the operation
- Compare With JIRA - This option will compare the values that are currently in Microsoft Project with the values that are currently in JIRA.
- Issue Editor - This will open the selected task in the issue editor so you can make any necessary changes to the issue before you perform the operation


The search option allows you to specify an issue ID. Enter the value into the textbox and press the "Find Issue" button. The Connector will location that issue in your list of issues on the left side of the screen.


The Statistics panel will show you some overal statistics on the issues you are about to send to JIRA. It will give you a total count of issues that will be updated.

Fields Included

This section gives you a quick glance the the fields you have selected for inclusion during the process. If the field is not selected and not included in this list, it will be ignored during any update process and the original values will be left intact.

This dialog also provides a context menu on the task list. Right clicking on the grid will display this context menu. It will give you access to the same options you have on the side panel. This also provides a "Customize View" option. Selecting this option will open a dialog where you can select the fields you wish to include in your view. You can select from any of the available standard fields and custom fields that are configured.

When you are ready to update the information from JIRA, click the "Continue >" button in the lower right corner. The Connector will begin updating your selected tasks to JIRA and updating the values in Microsoft Project. You will be presented with a list of each of the issues as they are updated and any corresponding error messages.

Once the process has completed, you will see a summary of the total number of issues that have been successfully updated and failed along with the detail of the process below.


NOTE: If you have the "Stop on first failure" option enabed, this process will halt as soon as the first error occurs. If this option is not enabled, the error will be logged and the process will continue to the next task.